Terms and Conditions

Welcome to Brownfox. By using this website and placing an order you agree to the following terms.

1. General

This website is operated by Brownfox. Please read these terms before ordering. We may update them from time to time and the latest version will always be available on this page.

2. Products and prices

We try to describe and photograph our products accurately. Colours may look slightly different on your screen. All prices are in Indian Rupees (INR) and include applicable GST unless stated otherwise. We may change prices without notice, but the price confirmed at the time of your order will not change.

3. Orders

An order is accepted once you receive an order confirmation email. We may cancel an order if a product is out of stock, a price was shown incorrectly, or we cannot deliver to your address. In that case any payment made will be refunded.

4. Payments

Online payments are processed securely by Razorpay. We do not store your card, UPI or bank details. Cash on delivery may be available for selected orders.

5. Made-to-order items

Items made to your drawing or sample are produced for you and may not be eligible for return unless they are defective. Details are confirmed with you before production.

6. Shipping and delivery

Please see our Shipping Policy.

7. Returns and refunds

Please see our Refund and Cancellation Policy.

8. Limitation of liability

Our liability for any claim relating to a product is limited to the amount paid for that product. Please check that a product suits your machine and process before use.

9. Governing law

These terms are governed by the laws of India. Disputes are subject to the courts of the city in which Brownfox is based.

10. Contact

For any questions please use our contact page.

This is a starting template. Please review it and have it checked by your legal advisor before going live.